ASQ-Merrimack Valley Education Policy

The following guidelines standardize the educational policy of the American Society for Quality,
Merrimack Valley Section 102 (ASQMV).
This policy, posted on the website, should be sent to students prior to the first class.

Payment Requirements

• Course Fee is due in full before or at the first session unless a prior arrangement has been made.
• Checks for the registration must be made payable to ASQMV PayPal is available on our website right after the registration process.
• There is a discount available for the classes if you are hosting the class at your company. (Discount is one seat for one- ten students enrolled from your company. Student is responsible for class materials).  The discount consists of course cost minus materials.
• The textbook must be paid for before it can be given out. If a company check for the textbook is anticipated, but is not ready for the first session, cash or a personal check will be accepted. It will be held and returned to the student when the company check has been received.
• A student may drop out without course fee liability if written notice is given to the Education Chair  before the first session. (100% refund). If a student drops out after the session begins but prior to the second session, a 25% course liability will be incurred. ( 75% refund) . Beyond that point, the student is liable for the full course fee (no refund). There will be no refund for textbooks..
• NOTE: Certification Examination Fees are not included in the course fees (see below).

Course Requirements

• Deadline: The deadlines for class enrollment by ASQMV and exam registration by ASQ Headquarters are fixed. They are established to allow students to confirm the class will be run before committing to the exam.
• In order for any class to run there must be a minimum of four paying students in a class.. ASQMV reserves the right to cancel the courses if less than 4 paid students are registered. A class can be held with less than four paying students with the majority approval from all Section Chairpersons. ASQMV has the right to cancel a course up to and including the first day of class.
• Changing the location and time to accommodate a majority of students is acceptable.

Certificate of Completion Requirements

• To receive the certificate of course completion, a student must attend at least 75 percent of class sessions.

• For a twelve session course, the student must attend ten sessions
• For a ten or nine session course, the student must attend seven sessions.
• For an eight session course, the student must attend six sessions.
• For a session with fewer than eight sessions, the student may only miss one session.
• Certificates of Completion are handed out on the last day of class, unless otherwise arranged.

Certification Exam

• Any student who does not pass the certification exam may take the course free of charge the next time the course is held provided they had previously enrolled in that ASQMV course.. (However, the student is responsible for buying the current textbook if different).

• You must apply to ASQ Headquarters and arrange payment separately. Enrollment in the course does not register the student for the exam. Each student is responsible for filling out their own certification application form and sending it, along with the exam fee, directly to ASQ headquarters. The Body of Knowledge and the exam application form are available online at asq.org or by calling ASQ at 800-248-1946.